Politika povrata novca i povrata

Politika povrata novca i povrata

Naša politika povrata i povrata traje 30 dana. Ako je prošlo 30 dana od kupovine, ne možemo vam ponuditi potpuni povrat novca ili zamjenu.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the courier without consulting us.

Postoje određene situacije u kojima su odobreni samo djelomični nadoknade:

  • Any parcel not in its original condition is damaged or missing parts for reasons not due to our error.
  • Any parcel that is returned more than 30 days after delivery

Povrat novca

Kada vaš povratak bude primljen i pregledan, poslat ćemo Vam e-poštu da vas obavestimo da smo primili vašu vraćenu stavku. Takođe ćemo vas obavestiti o odobrenju ili odbijanju vašeg povraćaja.

If you are approved, then your refund will be processed, and the funds will be sent to your bank or the method of payment that you use to make your purchase.

Kasni ili nedostaju povrati

Ako još niste dobili refundaciju, prvo ponovo proverite svoj bankovni račun.

Then contact your bank, it may take some time before your refund is officially posted.

Zatim kontaktirajte svoju banku. Često postoji određeno vreme obrade pre objavljivanja povrata.

Ako ste sve ovo učinili, a još uvijek niste primili povrat novca, kontaktirajte nas na {email address}.

razmjena

We only replace parcels if they are defective or damaged. If you need to exchange it for the same parcel, send us an email at {email address}.

Dostava se vraća

To return your parcel, you should mail us so we could tell you how and where you will return the parcel.

You will be responsible for paying for your own shipping costs for returning your parcel. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

U zavisnosti od toga gde živite, vreme koje vam može dopasti za razmenu proizvoda može da varira.

Trebati pomoć?

Contact us at { [email zaštićen] } for questions related to refunds and returns.

Povratak na vrh

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